GAL - Global Address List

[GAL]

The GAL data source in SCA provides access to Organizational Contacts (orgContacts) from your Microsoft Entra ID tenant. These represent external individuals or groups that your organization collaborates with (e.g., vendors, partners). Contacts are queried via the Microsoft Graph API, and accounts are managed in your Microsoft 365 Admin Center.

App Configuration Parameters

Defaults (SecContacts.Defaults):

• GAL_Enabled → Enables or disables the GAL data source.

• GAL_InitValue → Sets the default position of the user’s switch for this data source (on = shown, off = hidden) when SCA is first launched.

Customization:

• SecContacts.CustomDatasourceNames → Assign friendly display names for the GAL source.

Requirements for Contacts

Any GAL (orgContact) to be shown in SCA must have the following fields populated:

1. First name

2. Last name

3. Valid phone number

Note: All eligible orgContacts that meet these requirements will appear in SCA.

• Each data source, including GAL, can be hidden by the user if they do not want to see or use it.

• Hiding the GAL data source does not affect Caller Identification — contacts from hidden sources will still resolve incoming calls.