# How to - Troubleshoot Conditional Access with SCA

Here you can find tips and known issues we solved in the past on customer side.<br>

#### **Troubleshooting - Conditional Access “Cloud Apps”**

Unable to exclude SCA in Conditional Access during your Tests

{% hint style="danger" %}
Be aware - It is not possible to exclude SCA and Office as Cloud Apps for your Conditional Access Policies.\
You will need to use another “exclude” in Conditional Access, if it is required.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.secure-contacts.com/how-to/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
