AAD - Azure Active Directory
[AAD]
Azure AD is the primary data source in SCA and integrates your organization’s user profiles to provide access to company-wide contacts. Contacts are queried via the Microsoft Graph API, and accounts are managed in your Microsoft Entra ID (Azure AD) tenant.
App Configuration Parameters
Defaults (SecContacts.Defaults
):
AAD_Enabled → Enables or disables the Azure AD data source.
AAD_InitValue → Sets the default position of the user’s switch for this data source (on = shown, off = hidden) when SCA is first launched.
AADuseUPNasEmail_Option → Determines whether to use User Principal Name (UPN) as the email address.
AADonlyEnabledAccounts_Option → 🆕Filters contacts to include only enabled accounts.
Customization / Organization:
SecContacts.AADGroups → Organize contacts into separate data sources based on Azure AD groups.
SecContacts.CustomDatasourceNames → Assign friendly display names for the data source.
Requirements for Contacts
Any AAD contact to be shown in SCA must have the following three fields populated:
First name
Last name
Valid phone number
Note: Every AAD account in your tenant that meets these requirements will appear as a contact in SCA. Only Member accounts are included; Guest accounts are ignored.
Each data source, including AAD, can be hidden by the user if they do not want to see or use it.
Hiding a data source does not affect Caller Identification — contacts from hidden sources will still resolve incoming calls.
Use AADGroups to split contacts into multiple separate data sources (e.g., by department, region, or team).
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