Best-Practice Guide for SCA

Considerations after you implemented SCA:

• Are all Phone numbers stored in an international format?

• Do you need to assign different data sources and SCA features to user groups?

• Would you like to rename SCA default data source IDs and names?

• Is there a need to change the PIN for Service Menu?

• Is there a need to Whitelabel / customize the CI in the app?

1. Are all Phone numbers stored in an international format? - make sure that phone numbers stored in your data sources are in international format - if not SCA can autocomplete those phone numbers

2. Do you need to assign different data sources and SCA features to user groups? - use several AppConfiguration Policies and assign them to different user groups - e.g. each AppConfiguration Policies can provide diffrent SCA features and diffrent data sources

3. Would you like to rename SCA default data source IDs and names? - rename all data sources to make them easier to understand for end users

4. Is there a need to change the PIN for Service Menu? - change the access pin of the service menu - or disable access to service menu

5. Is there a need to Whitelabel / customize the CI for the app? (SCA Enterprise Edition only) - customize highlight/button colors to match your CI - customize flyout menu to match your CI