DVRS - Dataverse

[DVRS]

The data source Dataverse is basically an custom table in the clients dataverse environment. This table can be filled and maintained with tools and connectors available at the power apps / dataverse environment provided by Microsoft or Thirdparties.

To activate DVRS in SCA additional configuration is needed:

Set SecContacts.ServiceUrls as parameter and add the URL of your Dynamics 365 Environment as value.

additionally:

  • download and install the custom table scheme from here*tbd

  • set your Dataverse Environment URL using the SCA configuration parameter ServiceUrls e.g. [{"name":"DVRS", "value":"https://xxx.crm.dynamics.com"}]

Additionally, a user must meet the following requirements to access Dataverse contacts:

  • an appropriate Azure/M365 license assigned for Dataverse

  • having an SCA Enterprise license

A contact to be shown in SCA, must have the following 3 requirements:

  • First name

  • Last name

  • Valid phone number

DVRS as datasource is enabled by default. In case you would like to disable this datasource for your users, the configuration parameter DVRS_Enabled needs to be set to false

This feature is only available with Enterprise Edition.

Last updated