Valid phone numbers for SCA

SCA works best with phone numbers in a international format for incoming caller identification.

Phone numbers without a international format are invalid for identifying incoming callers.

Use the Intune Configuration Parameter PhoneNumberParseCountryCode_Option to specify a 2-letter country code, e.g. DE or US. Phone numbers that do not have the full international format will be completed with the regional format of the country code defined. The default value for this parameter is false. *

If a phone number cannot be completed automatically, it is marked as invalid in SCA. In this case it is usable for an outgoing call, depending on your current location, but not for identifying incoming callers.

You can filter out invalid phone numbers in SCA with the Intune Configuration Parameter PhoneNumberIngoreInvalid_Option set to true. The default value for this parameter is false. **

A phone number in full international format includes a plus sign (+) followed by the country code, city code, and local phone number. Make sure that the phone numbers in all data sources are in this format.

Examples of valid international phone numbers:

Examples of invalid phone numbers:

* Default with SCA version 1.52. Older versions use the default value DE

** Default with SCA version 1.70. Older versions use the default value true

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